Shipping & Returns

Your Shipping Options:

Shipping Germany

  • DHL GO GREEN (2-3 business days): €5.90
  • Free shipping on orders over €180.00

Shipping EU (excl. Denmark and France)

  • DHL International (3-5 business days): €8.90
  • Free shipping on orders over €180.00

Shipping Denmark + France

  • DHL International (3-5 business days): €12.90
  • Free shipping on orders over €180.00

Local Delivery

  • Bike courier fee: €3.00
  • For all addresses within 20 km of Aschaffenburg
  • Delivery by our own team

Store Pickup

  • Free
  • You'll receive an email when your order is ready
  • Pick up here: DIRTS, Lange Str. 29, 63741 Aschaffenburg

Returns:

Use our RETURNS PORTAL Local Delivery RETURNS PORTAL LOCAL

Return shipping cost for refunds: €4.90
Return for store credit: free
Exchange: free

Returns or exchanges made in person at our store are always free of charge.

We offer a 30-day return policy. Please note that we are unable to offer free returns. We do our best to describe our sizing accurately in our product descriptions, hoping returns won't be necessary. If you do need to return an item, the return shipping cost of €4.90 will be deducted from your refund.

For any questions, please contact us at: team@dirts.eu