Shipping & Returns

Your shipping options:

Shipping Germany

  • DHL GO GREEN (2-3 working days): €4.90
  • Shipping costs are waived for orders over €150.00

Shipping Austria

  • DPD Classic (3-4 working days): €8.90
  • Shipping costs are waived for orders over €150.00

Shipping Switzerland

  • DHL International (5-7 working days): 11.00 CHF
  • Shipping costs are waived for orders over €200.00
  • The customer is responsible for any customs fees incurred

Local delivery

  • Bicycle courier fee: €3.00
  • applies to all delivery addresses within a 25km radius of Aschaffenburg 
  • Delivery is carried out by bicycle by our employees

Self pickup

  • free of charge
  • An email will be sent as soon as the goods are ready for collection
  • Pick up here: DIRTS Office, Lange Str. 29, 63741 Aschaffenburg

Returns:

Use our RETURNS PORTAL

We have a 30-day right of withdrawal. But please note that unfortunately we cannot offer free returns. In our product descriptions we try to describe our sizes as accurately as possible and hope that returns are not even necessary. In the event of a return, you would have to pay the shipping costs. If you exchange it, we will of course send you the new item back free of charge.

If you have any further questions, please contact us by email: team@dirts.eu